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Customers represent payers in your merchant account. Use them to group payments, enrich webhooks, and build a simple CRM on top of Payoes.

What a customer stores

Customers are scoped to your organization and environment (sandbox or production).

Manual creation

Create a customer from the dashboard or API before sending a payment:
When creating a payment, pass customer_id to pre-link the checkout:
This is similar to attaching a Stripe Customer to a PaymentIntent.

Auto-create from checkout

If you do not pass customer_id, Payoes still links payers automatically:
  1. Customer completes hosted checkout
  2. Payoes verifies the transaction on Horizon
  3. Payoes reads the payer wallet (from address)
  4. Payoes creates or updates a customer for that wallet
  5. The payment is linked to that customer
This is useful when you share checkout links without knowing the payer wallet in advance.

Payment fields

Completed payments include: Webhook payloads for payment.completed include both fields.

Retrieve customer history

The response includes the customer profile and an array of linked payments.

What customers are not

  • Not login accounts for your dashboard
  • Not custodial wallets (Payoes never holds private keys)
  • Not saved payment methods that can charge without wallet approval

Next steps

Quickstart

Create a payment and complete checkout.

Webhooks

React to payment.completed events.